Do you have difficulty understanding what people are saying over the phone? You could blame your phone, but keep in mind that it could also be your deteriorating hearing. This could lead to a lot of frustration on both ends of the line, which is why the Captioned Telephone is such a godsend.
It’s a phone that displays what the other party on the line is saying so you can read and listen to it at the same time. That way, you can prevent misunderstandings, keep losses to a minimum, and avoid making mistakes that could cause a lot of hassles down the road. The phone uses the US Captioned Telephone Service, which is provided free of charge by the Federal Communications Commission (FCC).