By Chris Scott Barr
Remember late last year when we told you about AT&T’s iPhone app that let you report poor network coverage? It seemed like a great idea, if the company actually put the information gathered to good use. There was some debate as to whether they were rally going to ramp up coverage in the areas reported, or if the app was simply a way to make us feel a little better about the company who was dropping our calls.
This week AT&T has started sending out text messages to some users, letting them know that they are indeed increasing network capacity in some areas. The texts are direct responses to the feedback that some people reported with their iPhone app. It’s great to see that they are listening, even if they are slow to act.