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Apple Responds To Pre’s iTunes Compatibility

By Chris Scott Barr

Remember not that long ago when we let you know that the Pre would be able to sync with iTunes straight out of the box? Well we knew it was only a matter of time before Apple tried to do something about it. While the likely have no legal grounds to take action directly against Palm, they’ve already warned users that the functionality isn’t going to last. They released a support note that stated the following:

Apple is aware that some third-parties claim that their digital media players are able to sync with Apple software. However, Apple does not provide support for, or test for compatibility with, non-Apple digital media players and, because software changes over time, newer versions of Apple’s iTunes software may no longer provide syncing functionality with non-Apple digital media players.

What this means is simply that they know of the Pre’s capabilities, and they’re going to make sure that it won’t work with a future version of iTunes. I love iTunes, and while I also am very happy with my iPhone, I don’t see any reason why those with a Pre shouldn’t be able to enjoy similar compatibility. So here’s my advice: Go to Apple’s site, download the latest version of iTunes. Now save the installation file somewhere safe. Now you’ll always have a version of iTunes that works with your Pre.

[ Apple ] VIA [ GearLog ]








  • moo2

    Although I am no Apple fanboi, I must disagree with your assessment. This note may only be a warning to users that Apple will not provide support for unapproved devices. If a change to iTunes inadvertently breaks Pre's interoperability, Apple will not be responsible/liable/forthcoming with a fix. And, unless Palm signs an agreement with them, Apple should not be expected to support unapproved devices.

    Let's face it, people don't buy iPods/iPhones because of iTunes connectivity. Third party devices connecting to iTunes does not cut into Apple's $$$$$$$. But, users of third party devices who are able to use their devices with iTunes are likely to buy music through iTunes. Intentionally breaking compatibility with the Pre would drive away customers.

  • http://en-gb.facebook.com/people/Haig-Chapman/717032904 Haig Chapman

    Maybe this has something to do with the fact that the Palm Pre has basically stolen numerous ideas from Apple's iPhone, copied the interface and attempted to improve on the iPhone without even a shred of respect.

    I think Apple should completely block the Pre from iTunes, personally.

  • http://en-gb.facebook.com/people/Haig-Chapman/717032904 Haig Chapman

    Maybe this has something to do with the fact that the Palm Pre has basically stolen numerous ideas from Apple's iPhone, copied the interface and attempted to improve on the iPhone without even a shred of respect.

    I think Apple should completely block the Pre from iTunes, personally.